A teenager who was ejected from McDonald’s then pinned to the floor accused door staff of using unnecessary force.
Susie Shepherd was on a night out with a friend in Liverpool on Saturday, April 7, when she got into an argument with security in the Ranelagh Street branch of McDonald’s at about 2.30am.
The 18-year-old waitress from Southport, who admitted she ‘kicked off a bit’ before the incident, said she suffered minor head injuries.
She said: “Me and my friend were having a laugh on the high tables and I threw the bag at her, just a little toss and a chip hit a guy on the head and the bouncers said ‘you need to leave’.
“At first I was jokey, I said ‘come on’ then I can’t exactly remember but they were nasty so I kicked off a bit like I’m just eating my food, it was a joke.”
But she said things turned serious when they “went crazy and dragged me out with unnecessary force”.
Susie claimed that once out in the street, she was pinned to the floor during the ensuing scuffle.
Video footage filmed by her friend shows the aftermath of the incident, with Susie pinned to the concrete by McDonald’s security staff.
In the video, Susie’s friend can be heard shouting “get off her now!” as onlookers try to intervene.
Susie said: “Everyone around was saying to get off me, people came up to me after and said it was wrong of the bouncers and to see if I was okay.”
After the incident, Susie said she rang police who told her to go to A&E because she felt sick. She said she spent between 3.30am and 8am in the hospital.
She added: “Doctors said to get rest, and to come back if I kept throwing up. They were debating if I go for CT scan.”
Susie she understood why she was ejected from the restaurant – but was angry and upset at the way she was treated.
She said: “I just wanted them to get off me. It was all so fast. They think they can do what they want with a little power.
“Just taking me outside I could live with, but pinning me to the floor is too much!”
Susie said she has reported the matter to police and has been told to expect a visit “in the next few days.”
A McDonald’s spokesperson said: “We are aware of the alleged incident at the restaurant on Ranelagh Street. We do not in any way condone or tolerate the use of excessive force in our restaurants and are investigating further as a matter of urgency.”